Healthcare Websites,
Designed & Cared For

Yes. A new website or redesign is a separately quoted project, with its scope, price and timeline agreed before work begins. The published monthly and annual prices cover ongoing website care. You can choose design without care, or add a care plan after launch.

No. We design for WordPress and other suitable platforms. WordPress is simply the standard platform for our published care plans because it lets us define a consistent maintenance process. We can assess a non-WordPress site and recommend a tailored care scope.

Yes. Care+ and Pro can include managed WordPress hosting, so you have one bill for hosting and care. We review your site before confirming the move and quote any migration work separately. Your domain stays in your name; domain registration, business email and paid software are separate.

For new builds, we set up clear service pages, sensible headings and page titles, and a mobile-friendly layout. Care+ includes routine speed checks and minor performance fixes. Pro adds broken-link and page-title checks across the site. With your access, Pro also includes Google Search Console setup and monthly checks, with findings included in your site health report. Ongoing SEO campaigns and ranking guarantees are not included.

It covers minor changes such as text updates, image swaps, contact details and straightforward staff-profile changes. Care+ includes up to 30 minutes per month and Pro includes up to 90 minutes. Time does not roll over; larger requests are scoped and quoted before work begins.

During business hours, Essential requests receive a response within one business day, Care+ within 4 business hours and Pro within 2 business hours. Site-down issues are prioritised; these are response targets, not guaranteed fix times.

Care subscriptions can be cancelled before the next renewal. Monthly service continues to the end of the paid month; annual service continues to the end of the paid year. Design projects have their own agreed scope and payment milestones, not a care-plan lock-in.

Contact us immediately. We will investigate and use the available backups and access to help recover the site. Recovery depends on the platform, hosting and incident; any substantial remediation outside the agreed care scope will be discussed with you before extra work begins.

Yes. Accessibility can be considered during a design project or as separately scoped improvements to an existing site. Pro includes accessibility checks on key pages for common issues, but no plan is a certification or compliance audit.