Accessibility Statement

Vital Sites is committed to making our website accessible to all users, including people with disabilities. As a business that supports healthcare providers, accessibility is core to our values.

1. Our Commitment

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a guide for improving this website. We have not completed an independent conformance audit and do not claim that every page or feature fully meets that standard.

2. Measures We Have Taken

• Responsive layouts for desktop and mobile screens
• Programmatically associated form labels and descriptive link text
• Keyboard-operable navigation links and buttons
• Reduced-motion support for page and FAQ animations
• Testing for horizontal overflow across common phone, tablet and desktop widths

3. Known Limitations

Accessibility is an ongoing process. Current limitations may include:

• Third-party checkout, billing and form services have their own interfaces and accessibility practices
• The site has not yet been tested with every browser, screen reader or assistive technology combination

4. Feedback and Contact

If you experience any accessibility barriers on our website, please contact us:

• Email: hello@vitalsites.com.au
• We aim to respond to accessibility feedback within 5 business days

5. For Your Clients

We can consider accessibility from the start of a new design project or scope improvements to an existing site. Pro care includes practical accessibility checks on key pages for common issues. These checks are not a formal WCAG conformance evaluation or certification; broader testing and remediation are quoted separately. Accessible websites help clients find and use your services online.